CASE 03 · VENLO GLASS
13,000 m² of Venlo glass: the project where the steel scope had to be argued line by line.
A glasshouse project where the design, the glazing and the steel came from three parties. The lesson was scoping, not steel.
What was supplied
Galvanised columns with base plates, welded trusses, roll-formed and fabricated gutters, and the steel glazing rails. Everything welded was hot-dipped after fabrication; tolerances on column plumb and gutter level were inspected before packing.
What the project taught us
When three parties supply one building, the argument is always at the interface. Our quotation had listed glass and glazing as excluded, and that sentence saved a week of dispute when the glazing crew found a rail 8 mm out. The rail was theirs to adjust because the scope said so.
Since then, every Venlo quotation carries an exclusion list on the first page, not in the terms at the back.
Relevance to an export buyer
If you are buying a glasshouse steel package, the exclusion list matters more than the price. Ask for it in writing before the deposit.
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Verify us before you commit
Ask for the mill certificates, the packing photos or a video call on the line. We would rather answer those questions now than after the deposit.